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In a situation that might bring a wry smile to Microsoft-PC users everywhere, consumers have reported having some minor glitches with activation of the new 3G iPhone from Apple. Many US buyers of the new phone left stores frustrated after hitting an activation "snag" at retailers. AT&T, the exclusive carrier for the iPhone in the United States, said there was a global problem with Apple's iTunes servers that prevented the phones from being fully activated in-store.

Employees at the stores were telling customers to complete the activation process at home on their own computers. The at-home installation procedure was used for the previous iPhone, but since the newer version is subsidized by the phone companies, in-store activation was implemented in order encourage customers to purchase contracts.

Users of the older model of iPhone were affected as well. A software update coming at the same time required older phones to be updated online at the iTunes store. Users reported epic slowdowns trying to get onto the site, leaving phones essentially useless. The euphoric letdown comes as many have waited for hours, sometimes days, to get their hands on the life-changing devices.

Apple has yet to make an announcement about when the problem will be fixed.